Shipping policy
Tubbs Coffee Shipping Policy
1. Shipping Days:
- We ship freshly roasted coffee from Monday to Friday. Orders placed over the weekend will be shipped on the next business day.
2. Order Processing:
- Orders placed before noon PDT monday through friday will be shipped same day; orders received after 12noon PDT will be processed and shipped next day monday-friday, or following business day.
3. Shipping Carriers:
- We utilize USPS and UPS for our deliveries, offering reliable and efficient shipping services.
4. Shipping Rates and Times:
- Shipping rates and estimated delivery times vary based on the destination and the chosen shipping method. These details will be provided at checkout.
5. International Shipping:
- Currently, we ship only within the United States. Please stay tuned for updates as we expand our shipping capabilities.
6. Tracking Your Order:
- Once your order is shipped, you will receive a tracking number via email. This will allow you to track your shipment and estimate its arrival time.
7. Packaging:
- Your coffee is packaged with care to ensure it arrives in perfect condition. We use materials that help maintain the freshness and integrity of our coffee.
8. Delivery Issues:
- If you encounter any problems with your delivery, such as delayed arrival or damaged goods, please contact us at beans@tubbscoffeeroasters.com. We are committed to resolving any issues promptly.
9. Changes to Your Order:
- If you need to make changes to your order before it has shipped, please contact us as soon as possible. We’ll do our best to accommodate your request.
10. Customer Service:
- For any questions or concerns about your order or our shipping policies, please contact us at beans@tubbscoffeeroasters.com. We’re here to help ensure your Tubbs Coffee experience is exceptional.
Thank you for choosing Tubbs Coffee. We look forward to serving you with our freshly roasted coffees.
